Ways Your Customers Have Frictionless Checkout Experience with an Integrated RFID POS System

Imagine providing an improved customer experience in your retail store where the touch of Radio Frequency Identification or RFID technology sets off a symphony of seamless experiences.

This is one of Mediaset's goals for automating store operations in the retail industry. It aims to enter a generation of contactless payments with the help of new technologies and by implementing RFID technology in some business operations — where checkout automation meets security and transactions meet precision. With the RFID features, Mediaset partnered with Traze and utilized how RFID works when integrated with the current processes in your retail business. Integrating Traze's RFID solution into your store's point-of-sale or POS systems is at the forefront of this utilization.

Provide your customers with ways to offer a secure and seamless experience for payments without the need for long waiting queues, such as with RFID-enabled self-checkout counters.

Step 1: Customer identification

Customers can register an account for their own unique QR codes. This ensures that this is securely stored and compatible with the retail RFID-based store. During this process, personal information and preferences are collected and shared when going and leaving in-store.

Upon arriving at the store, the code will be automatically scanned for identification to be used for a personalized shopping experience.

Their RFID software dashboard will then prompt item or product suggestions based on their code activity and item preferences.

Step 2: Select tagged items around the store

They can browse for products with RFID tags or smart labels around the sales floor and put the items that they want to purchase in the cart.

Once done, proceed with the selected items to any RFID-powered checkout counters to make a payment.

Step 3: Identify RFID-enabled shopping carts

Items put on the cart are automatically identified by the embedded RFID reader. The total prices are calculated based on the identified quantities inside the shopping cart.

Step 3-1: Read tagged items

When items with RFID tags come into the range of the RFID readers, items are automatically detected without the need for a direct line of sight. This means you can simultaneously put all your items on the cart.

Step 4: Approach the nearest RFID-enabled point-of-sale counters

Upon reaching the RFID-powered point-of-sale counter, the information from the shopping cart will be automatically shared with the counter's dashboard.

An assigned employee will confirm the checkout items on its own point-of-sale terminal and generate a receipt. A payment then should be made after.

Know that the RFID data contained on each RFID tag will be used for a seamless checkout process, inventory management, and other aspects of the retail's daily operations.

Step 5: Payment confirmation through a designated point-of-sale terminal

Access payment to your cart's dashboard, and it will automatically synch with the employee's point-of-sale (POS) dashboard.

For security purposes and loss prevention, always check your receipt.

Verify that the accurate amount and purchase information match your transaction details.

Step 6: Transaction complete

Collect your purchased products and pass through RFID-enabled aisles satisfied— a seamless, frictionless checkout experience.

Self-checkout

RFID-powered retail store provides self-checkout counters or kiosk for contactless payments. After a customer chooses products, they can go to an available counter with RFID readers.

All items in the cart will be automatically identified when passed through the counter's embedded RFID reader without scanning them individually. The counter will display all the chosen products ready for purchase.

Payments are completed quickly, reducing wait times and improving customer satisfaction. With minimal to almost no physical contact, how the RFID works promotes a more sanitary and sustainable business.

Moreover, it ensures security for all customer transactions as soon as they enter the store.

Increased inventory accuracy

As customers make purchases and items pass through the electromagnetic fields from the RFID-enabled counters, the system ensures real-time data collection for optimal stock accuracy information about in-stock, running low, and out-of-stock products.

With RFID technology integrated into your POS system, inventory management becomes more efficient and cost-effective.

Final thoughts...

More retailers are now invested in these kinds of innovative applications, optimizing their store operations.

Traze provides a flexible and adaptable solution to adapt to your store's existing POS system seamlessly. It doesn't require advanced integrations, so it doesn't change or modify your current infrastructure.

Moreover, integrating Traze's RFID solution with your existing system can position your business operations at the forefront of innovation and customer satisfaction, promoting physical distancing and omnichannel growth.

For more detailed information about RFID integrations and their advantages, get in touch with us.

You can also check this article for a retailer's guide.

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